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Retail

January 25 2026

How Retailers are Offsetting Labor Costs with AI — Jay Hakami, Skypad

Strategy over Survival Retail leadership is no longer just about managing inventory; it’s about mastering the intersection of technology and human-centric experience. On today’s episode of Street Talk we sat down with Jay Hakami, President & CEO at SKYPAD, to dive deep into what is actually moving the needle for enterprise retail in 2026. Key takeaways for the C-Suite: As
Arthur Zaczkiewicz

Strategy over Survival

Retail leadership is no longer just about managing inventory; it’s about mastering the intersection of technology and human-centric experience.

On today’s episode of Street Talk we sat down with Jay Hakami, President & CEO at SKYPAD, to dive deep into what is actually moving the needle for enterprise retail in 2026.

Key takeaways for the C-Suite:

  • Operational Agility: Why the “wait and see” approach to digital integration is the greatest risk to your margins.
  • Data as a Currency: Moving beyond collection to actionable insights that drive store-level performance.
  • The Experience Economy: How top-tier brands are redefining the physical storefront to serve a more demanding, tech-savvy consumer.

As we navigate a complex economic landscape, the question isn’t whether to transform, but how fast you can execute.